Kenwood TK-3401DE User Manual download pdf (Page 35)

TROUBLESHOOTING GUIDE

Problem Solution

Cannot turn the

transceiver power ON.

• The battery pack is discharged.

Recharge the battery pack or

replace the batteries.

• The battery pack may not be

installed correctly. Remove the

battery pack and install again.

Battery deterioration

occurs when a battery

pack is charged

repeatedly.

• The battery pack life is ﬁ nished.

Replace the battery pack with a

new one.

Cannot talk to or hear

other members in your

group.

• Make sure you are using the

same frequency and Common

ID (Digital)/ QT/DQT (Analog)

settings as the other members in

your group.

• Other group members may be

too far away. Make sure you

are within range of the other

transceivers.

Other voices (besides

group members’) are

present on the channel.

• Change the Common ID (Digital)/

QT/DQT(Analog) settings. Make

sure all group members change

the settings on their transceivers

to match the new Common ID/

QT/DQT setting.

Note:

◆ If the problem persists, contact a KENWOOD authorized service

center for repairs. You may return your transceiver for service to

the authorized KENWOOD dealer from whom you purchased it or

any authorized KENWOOD service center.

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Kenwood TK-3401DE User Manual Page 35

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